Community Hospital Recognizes Patient Experience Week
Recognizing and encouraging global efforts to improve the healthcare experience for patients, their families and caregivers, Community Hospital in McCook is celebrating the fifth annual Patient Experience (PX) Week April 25–29.
“One of our goals at Community Hospital is to provide patients with the best possible experience each time they come to one of our facilities,” said President & CEO Troy Bruntz. “Patient Experience Week gives us an opportunity to recognize and thank every member of our staff. We applaud them for upholding our promise for every individual to receive quality, compassionate, and advanced care from the first call for an appointment to completion of their care. We also ask the community to join us in celebrating the patient-based partnership our staff is dedicated to protecting and continuously improving. I want to share my personal gratitude for every one of those efforts.”
Community Hospital is celebrating its healthcare staff throughout the week by sponsoring fun activities under the theme “I Am the Patient Experience.” Activities include things like a traveling photo booth that allows staff to have a little fun; two hospital entrance displays of Patient Voices, with anonymous comments taken straight from patient surveys; a Compassion Challenge; an “I Am the Patient Experience” coloring-page contest, and a staff celebration with treats, games, and music on Thursday, April 28.
Inspired by members of the The Beryl Institute, PX Week provides a focused time for Community Hospital to celebrate accomplishments, reenergize efforts, and honor the people who impact patient experience every day. From nurses and physicians to technicians, specialists, ancillary staff, executive professionals, patients, families, caregivers, and the communities Community Hospital and its satellite clinics serve, the goal of PX Week is to join healthcare organizations across the globe in recognizing every single staff member’s dedication and efforts to create excellent patient experiences.